If you are not happy with your items once received you can return them to us within 14 days of purchase and receive a full refund of the purchase price. Please ensure that you include your name and order number with the items to help us process your refund efficiently. If your items arrive faulty in any way, you can return them to us for either a replacement item or a full refund.
This guarantee does not cover items that have been misused or abused.
Please note that personalised items cannot be returned unless they are received in a faulty condition.